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How rzp88 Handles Your Personal Data

At rzp88, we take every step to handle your personal data with care — from the moment you open your account to every transaction you make using Touch…

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rzp88 How rzp88 Handles Your Personal Data
HUBUNGI PASUKAN PRIVASI

Reach Us About Your Privacy Rights

If you have questions about this Privacy Policy, want to request access to your data, or need to correct information we hold about you, our privacy support team is here to help.

Email Support Send your data access or correction request directly to our privacy team by email. Include your registered account details so we can locate your records and respond accurately within the required period.
Live Chat Our live chat channel connects you with a support agent who can log your privacy request and escalate it to the relevant team. Available around the clock for account holders with verified identity.
Help Centre Our Help Centre contains step-by-step details on submitting data requests, updating personal details and understanding what information rzp88 retains. Start there for quick answers before contacting us directly.
AMALAN PERLINDUNGAN DATA

How We Protect and Manage Your Data

rzp88 applies layered security practices to safeguard your account and personal information at every stage — from registration through to withdrawal.

Data Encryption

All data transmitted between your device and our servers is encrypted using industry-standard protocols.

Cookie Policy

We use cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse how our platform…

Account Security

Your account is protected by password authentication and, where you enable it, two-factor verification.

Data Retention

We keep your personal data for as long as your account is active and for the period required by applicable…

Your Access Rights

You have the right to request a copy of the personal data we hold about you, to ask us to…

Third-Party Sharing

We share data only with payment processors, identity verification services, and platform infrastructure providers who are contractually bound to protect…

Your Privacy Questions Answered

Below you will find answers to the questions we receive most often about how rzp88 handles personal data, your rights as an account holder, and how to get in touch if you need to act on those rights. If your question is not covered here, our support team is available around the clock.

We collect your name, email address, phone number, date of birth, and identity verification documents when you open an account. We also log device identifiers, IP addresses, and transaction data associated with payment methods you use such as Touch 'n Go or GrabPay.

Your data is used to verify your identity, process deposits and withdrawals via Boost dan FPX, detect fraudulent activity, and send you account-related communications. We do not use your personal data for purposes beyond those stated in this Privacy Policy without your consent.

Yes. You may submit a data access request at any time through our email support channel or live chat. We will verify your identity before releasing any records, and we aim to fulfil requests within the timeframe required by applicable Malaysian regulations.

Contact our support team via email or live chat with your account details and the specific correction or deletion you are requesting. We will action it where we are not legally required to retain the information, and we will explain our position clearly if we cannot comply.

We share data only with processors who directly support our operations — payment gateways handling Touch 'n Go, identity verification providers, and server infrastructure services. All third parties are contractually obligated to protect your data and may not use it for their own purposes.

After account closure, we retain personal and transaction data for the period required by applicable law in your jurisdiction. Once that period lapses, data is securely deleted or anonymised. You may contact us to find out the specific retention period applicable to your account.

Contact us immediately through live chat so we can flag your account for review and take protective action. Change your password straight away. Our security team will investigate and keep you informed of findings in line with our data breach response procedures.

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